Privacy policy

Last updated: 10 April 2026

BACCA Accountants attaches great importance to the protection of your personal data. In this privacy policy, we explain what data we collect, why we do so, how we protect it and what rights you have.

1. Who are we?

BACCA Accountants BV is the data controller for the personal data collected via this website.

• Legal name: BACCA Accountants BV (Besloten Vennootschap, private limited company)
• Represented by: Franky Van Bockstaele, director
• Registered office: Geraardsbergsesteenweg 310, 9404 Ninove (Aspelare), Belgium
• Company number (CBE): 0830.750.065
• VAT number: BE0830.750.065
• ITAA-certified tax accountant since 30 September 2020
• Email: info@bacca.be
• Phone: +32 54 50 07 17

2. What data do we collect?

We only collect data that is necessary for the operation of our website and our services:

• Contact form: name, email address, phone number (optional) and your message.
• Analytical cookies: anonymous usage data via Google Analytics 4 (GA4), only after your explicit consent.
• Language preference: stored in your browser via localStorage. This is not personal data.

3. Why do we collect this data?

• To answer your questions and requests via the contact form.
• To improve the user experience on our website.
• To collect anonymous visitor statistics and optimise our website.

4. Legal basis

The processing of your personal data is based on the following legal grounds in accordance with the General Data Protection Regulation (GDPR):

• Contact form: legitimate interest (Art. 6.1.f GDPR) — we have a legitimate interest in answering enquiries from (potential) clients.
• Analytical cookies: consent (Art. 6.1.a GDPR) — analytical cookies are only placed after you have given explicit consent.

5. How long do we retain your data?

• Contact form: your data is retained for a maximum of 12 months after the last contact.
• Analytics: data is retained for 14 months (standard GA4 retention period).
• Consent records: your consent choice is retained for 180 days, after which consent is requested again.

6. Do we share your data?

We do not share your personal data with third parties, unless we are legally required to do so. We use the following processors:

• Netlify, Inc. (United States) — hosting of the static website.
• Netlify Forms (United States) — storage and forwarding of contact form submissions (name, email, phone, message).
• Google Ireland Ltd / Google LLC — Google Analytics 4 (United States), only after your consent via the cookie banner.
• Google Ireland Ltd / Google LLC — Google Maps embed on the contact page. The map only loads after you click "Show map" or after your consent to analytics cookies. Google then drops NID/CONSENT cookies.
• Microsoft Ireland Operations Ltd — Microsoft 365 for incoming and outgoing business email (info@bacca.be).
• Exact Online (Exact Group B.V., Netherlands) and Clearfacts (Aplyca BV, Belgium) — client portals for ongoing files, accessible via My Bacca by invitation.

7. International transfers

Our processors Google and Netlify process data in the United States. The legal basis for this transfer is based on Standard Contractual Clauses (SCC) in accordance with Art. 46.2.c GDPR.

Both parties provide adequate safeguards through their Data Processing Agreements and comply with the requirements of European data protection legislation.

8. Data Protection Officer (DPO)

BACCA Accountants has not appointed a Data Protection Officer (DPO). Based on Art. 37 GDPR, this is not required as we do not carry out large-scale processing of special categories of personal data.

For questions about our data processing, you can contact us via info@bacca.be.

9. Cookies

Our website uses the following categories of cookies:

• Necessary cookies: store your cookie preferences (consent status) and language preference. Essential for the site to function — always active.
• Analytical cookies: Google Analytics 4 (GA4) for anonymous visitor statistics. Only after your explicit consent.
• Embedded content: Google Maps on the contact page. Only loads after you click "Show map" or after you consent to analytical cookies.

Details of cookies used:

We do not use marketing cookies or third-party tracking. You can change your preferences at any time via the Cookie preferences button at the foot of every page.

10. Your rights

Under the GDPR (Art. 15-22), you have the following rights regarding your personal data:

• Right of access: you can request which data we process about you.
• Right to rectification: you can have incorrect data corrected.
• Right to erasure: you can request that your data be deleted.
• Right to restriction: you can have the processing of your data restricted.
• Right to object: you can object to the processing of your data.
• Right to data portability: you can request to receive your data in a structured format.

To exercise your rights, you can contact us via info@bacca.be.

If you believe that we are not processing your personal data correctly, you have the right to file a complaint with the Belgian Data Protection Authority (GBA/APD):

Data Protection Authority (GBA/APD)
Drukpersstraat 35
1000 Brussels
www.gegevensbeschermingsautoriteit.be

11. Contact

For questions or comments about this privacy policy, you can reach us at:

• Email: info@bacca.be
• Phone: +32 54 50 07 17
• Post: BACCA Accountants, Geraardsbergsesteenweg 310, 9404 Ninove (Aspelare), Belgium

12. Changes

BACCA Accountants reserves the right to amend this privacy policy at any time. In the event of substantial changes, consent will be requested again via the cookie banner.

The most recent version of this privacy policy is always available on this page. Last updated: 10 April 2026.